Category Archives: IT Support

Keep Downtime to a Minimum with IBS

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If you are a UK-based Haulier company, then you have already been faced with the exorbitant task of jumping legal hoops in order to ensure the safe passage of your product across land or sea. What you don’t need in addition to this, is to lose time and energy looking for the very best rotary vane vacuum pump suppliers, to sustain your company’s long-distance requirements. Being a frequent flier haulier means enormous potential wear and tear on your equipment through inferior product, or bad road handling techniques, which you cannot afford to have let you down at any stage along the journey. With customer demands and logistical costs to juggle, IBS takes pride in being able to offer, as part of its impressive bouquet of equipment, products that IBS can guarantee that you do not have to spend valuable time and energy worrying about.

IBS is the UK’s sole distributor of Fuitland RCF1200 Vacuum pump in Europe. A Canadian company with a long history of success which continues to grow from strength to strength, Fruitland equipment is well-known for requiring minimal maintenance as their products have been designed to deal with the harshest of liquid waste, using less oil than its competitors, and providing years of reliable service. IBS proudly partners with Fruitland vacuum pumps of all sizes, starting at the Fruitland RCF250 vacuum pump which is the smallest pump available, which is compact for circumstances where mounting space may be limited, through to the largest and most heavy duty of pumps, which is the Fruitland RCF1200 vacuum pump which is commonly found in use in the heavy duty and environmental applications.

Specifications are available on the IBS website and enquiries can be made by contacting and IBS product engineering expert. As an industry leader in the supply, reconditioning and maintenance of vacuums, pumps and blowers, IBS recognises the value of a hardworking, long wearing product and the impact that it can have on a business and choses products to match the ethos of IBS. Excellent workmanship, consistent production and formidable design is a minimal requirement for the standard of equipment that IBS relies on to enable our customers to safely bulk-haul dangerous and harsh products like oil, petroleum and gas. For customer convenience and versatility, IBS provides support to all vacuum truck specialists as well as their rental companies.

IBS offers the servicing, repair and reconditioning of road tanker equipment. Where a re-build is required, IBS ensures the use of genuine original parts. Road tanker equipment such as the Hydrive Series Hydraulic Cooler Packs, vital in the distribution of hazardous liquids where cooling or heat exchange is required, are brand leaders which IBS is able to supply. Technical specifications are also listed on the website but three important features which the Hydraulic cooler pack provides include: improved installation capability through compact sizing, ability to withstand harsh conditions due to use of stainless steel in construction and maintenance friendly features. Email your road tanker enquiry regarding repairs, servicing and reconditioning; spares and ancillaries or troubleshooting and an engineering expert will be in touch.

Knowall IT Solutions Enable Businesses to Host their entire IT infrastructure in the Cloud

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Any business, who maintains a large client base with their products and services, knows that it is vital to keep that business current and engaged consistently and on a daily or on-going basis. The reason for this is obviously because if a business cannot stay in the main view of their clients, ensuring they provide a professional and competent service, there will be a hundred competitors who are willing to do what it takes to take the attention of your client and keep it engaged elsewhere. It has been said that most customers, be they companies or individuals, are not likely to change their service providers unless and until they are found to be severely wanting. With competition being so aggressive in this competitive and global market, a business is required to do more than just the minimum required to keep their customers from leaving. They are required to remain present and 100% reliable, all the time.

person using black laptop computer

 

Knowall IT support near Vauxhall is the very business partner that can assist you with ensuring that you keep your customers engaged and the front and centre focus of your team. After all, what is a business without its customers. A successful business which is able to provide the very products their client is looking for will always be guaranteed that their services remain vital and necessary which is the main reason why you need to engage with an IT service provider who is equal to the task.

A managed service provider with an “always up” reputation Knowall IT Support Wandsworth is London’s award-winning IT service provider. Imagine unlimited access to support services; imagine being able to engage with an IT engineer right there on your site within 1 hour of a need arising, at any time, 24/7. Imagine guaranteed immediate response times and real time system monitoring, supporting your business day in and day out. Imagine no longer, as Knowall IT support near Kensington has all this and more and can and will provide all of this not only day in and day out, but all year around.

Professional IT technicians are trained in customer care as well as being forerunners in their industry for their achievements and abilities in the industry, which is well known for its leading-edge reputation. Companies in the IT Industry must, above all else, ensure the best and latest technologies are available to customers who require leading edge high-performance, tailored and secure hosted services and support to keep themselves current in the eyes of their clients.

Knowall IT Support Near Pimlico specialises in Cloud Computing, Hosting Solutions, Unified Communications, Managed Services, Infrastructure as a Service, Professional Services, Web Marketing & SEO, Sage Hosting, Application Hosting as well as IT Support making them not only award winning, but able to give their clients all of the services that any company, small, medium or large, would need to make their business a success and always accessible. Engaging with an IT professional like those employed at Knowall IT guarantees your business best of industry professionalism and expertise.

IT Support Services that Deliver Business Impact

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Knowall IT is a Paddington-based Information technology and telecoms service provider, specialising in the supply of Cloud based technologies and IT resources to organisations in Central London keeping them connected 24/7.

Are you starting a new business which requires full time, expert IT support for your business? Do you need an IT partner who you can rely on, providing you with cloud-based services which are guaranteed to always be available, no matter the time of day or where in the world you happen to be? Is the success of your new business dependant on your telecoms and information technology resources as the backbone of your business? Are you looking for a service provider who is both professional and adaptable to your specific business requirements, who offers quality over quantity, at prices that your fledgling business can appreciate? Knowall IT Support Paddington, Central London can tick every box on your business wish list.

Placing your trust in Knowall IT is just the beginning of all the benefits that you will experience when you partner up with this award winning company. With a team of dedicated, IT engineers, ready and waiting to assist you at any time of the day or night, you can relax and leave it to the experts so that you can focus on your core business functions. Never let your clients down, never lose a client, never struggle to be online at the moment critique … Always up, Knowall IT support London, will take you all the way to the finish line.

The success of Knowall IT is a simple formula which includes a solid base excellent IT products and service, up to the minute information and telecom technology, superior hardware and software solutions, coupled with sustained long lasting relationships with our clients with whom we have worked hand in hand every step of the way.

Balancing professional services provided by staff who are fulling invested and capable, with the ability to effectively and proactively provide our clients with their specific needs, results in a business that constantly and consistently exceeds our clients’ expectations. From the moment, you make contact with our friendly support desk 1st lever responder, you can be sure to receive the most attentive assistance all the way through to resolution.

Do not feel over-whelmed by IT-geek-speak and technical terms our support desk staff offers simple and clear advice to help you through the first stages of investigations. Should your IT issue require a more in-depth solution, highly skilled IT engineers are at the ready.

Knowall IT can support any business, small, medium, large and SMME’s in any industry with services that are designed to dovetail with all big tech providers including Microsoft Office 365, Google and Sales Force. With specialities include a long list of highly relevant services, such as cloud computing, hosting solutions, unified communications, managed services, web marketing & SEO, sage hosting, application hosting, IT support and cloud computing.

Experts Knowall IT supporting businesses globally

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Knowall IT Services customers have a track record for retaining the services of Knowall IT for one reason and one reason alone. It’s because Knowall IT support west London provides only the best information technology infrastructures, software and back-up solutions on offer in the UK today which is clients will choose Knowall IT Services time and time again when compared to the services of other managed service providers. Customers simply have become used to the impeccable lever of services which Knowall IT provides which is always effective, responsive, leading-edge and consistent.  All these aspects combined result in the most effective managed services which a company could need, which not only ensures complete IT integration, but also connectivity which enables full time access, security and protection of their data.

Experts in the IT industry always agree that the most fundamental service-offering for managed service includes a combination of the best of the latest technology coupled with proactive services. No more will customers have to settle with anything less than both expert, professional and personalised service from their IT service provider Always innovative in the face of Industry 4.0 Knowall IT goes beyond the expectations of their clients on a continual basis.

Clients have been know to report that once they discovered the impeccable services which they experience from Knowall IT leading service providers, they often wonder why they waited so long to make the change. Offering ground-breaking and intuitive technological IT solutions which to support their customers is what makes Knowall IT stands out from the rest on time after time. But don’t just take their word for it.. Clients confirm “We’ve always received high quality assistance and patience which is very much appreciated”, “Your guys have been absolutely brilliant”, “one of the best tech related business decisions we’ve made”, the courtesy, efficiency, and good humour that your team – in particular Matt D and Sam – has handled us with recently is an example to all who are in a service business.”

One of the aspects which m the IT services of Knowall IT as good as it is and enviably effective than that of their competitors in industry through the UK and globally,  is the practical experience coupled with outstanding expertise of the staff at Knowall it which sets our IT support staff far beyond the reach of their colleagues and competitors. Award winners in the field of Information technology and on the cusp of innovation the service offering to our customers allows the company to go above the extra mile when it comes to supporting you to run your core business without having to think twice about what is happening to your IT while you busy yourself with what you are passionate about.

Knowing that the IT support which you have chosen sustains the operational requirements of thousands of successful organisations around the UK,  is proof in itself that the decision to change to Knowall IT Paddington will be the best decision for your business as you grow your future company.

 

 

 

Close security gaps fast Knowall IT

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MANAGED ENDPOINT DETECTION & RESPONSE

Breakthrough prevention that stops known and unknown attacks

  • Stop malware, ransomware, and non-malware attacks
  • Block emerging, never-before-seen attacks that other solutions may miss
  • Cut down the guesswork and close security gaps fast

Endpoint Detection and Response (EDR) is a fully managed service supplying expert professionals, technology and industry intelligence needed to hunt, lockdown and remediate attacks. By continuously monitoring your organisation’s endpoints and conducting detailed forensics, our expert Cyber Security Operations Centre (CSOC) professionals obtain a real-time awareness of attackers’ movements in order to enhance threat discovery capabilities.

 

PREDICT AND PREVENT

CB Defense uses advanced predictive models to analyse complete endpoint data and uncover malicious behaviour before they compromise your system.

 

CAPTURE AND ANALYZE

The CB Predictive Security Cloud captures and stores unfiltered data from every endpoint, enabling CB Defense to analyse each event stream in context to uncover emerging attacks other solutions may miss.

 

RESPOND QUICKLY

CB Defense features industry-leading detection and response capabilities that reveal threat activity in real time, so we can respond to any type of attack as soon as it’s identified.

Ground-breaking technology available from Knowall IT

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Our customers require only the best information technology infrastructure which is on offer in the world today and this is why they choose Knowall IT Services. Our customers have become accustomed to IT services from Knowall IT which is responsive, malleable and accessible resulting in the achievement of effective managed services which not only ensure full office integration, but also connectivity which enables full time access, security and protection of their data.

 

 

What does Knowall IT offer through the Managed Services IT Support Paddington Experts in the IT field would agree that any fundamental service-offering for managed service can only encompass the crème-de-la crème of technology and innovative services. No longer should or will customers settle with anything less than both professional, expert and personalised service from their IT service provider, coupled with the most innovative options, Industry 4.0 style, to keep their businesses up and running and at the top of their game.

Since its inception, Knowall IT has offered only the most ground-breaking and intuitive technology to support their customers with, delivering high-performance Cloud Hosting to support all our managed services, which is what makes Knowall IT the award-winner leader in innovation. When we say “your business, at your fingertips” this is our guarantee that your business will always be exactly there, at your fingertips, supported by our always-on technology. Alongside our 24/7 technical support, you will find yourself partnered with a company which will always take ownership of all of your IT issues and projects. Because we own all of our own hardware, we are able to offer all services at a fraction of the cost of other IT providers who outsource their hardware requirements to 3rd party-service providers. It is important for us to know that we have all of the hardware at our finger tips so that your business will never be left without access to its most protected and important data. The benefits of off-site service provision also means that no longer is the maintenance of expensive and constantly upgrading technology, your responsibility or your cost.

Part of what makes our IT Support Paddington more powerful than that of our competitors is the dedication of the professional IT engineers and the skill which we have attained through years of dedicated exploration of what it takes to be the best in our field. Practical experience coupled with outstanding IT knowledge and expertise sets our IT support staff far beyond the reach of their colleagues and peers in other companies. We have what it takes to be come and remain award-winning in our field and we offer this wealth of IT knowledge to our customers as part of our every-day service offering. In addition to open communication channels which we believe to be the crux of excellent service, all customer have access to our support desk staff who are friendly, patient and willing to go above and beyond the extra mile to support you when the time comes that you may need to contact us for advice. Knowing that our IT support sustains the operational and business requires of hundreds of top ranking organisations around the UK,  proves to us that there is no better IT Support for your business, than Knowall IT.

Cost effective cloud hosting

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As technology becomes more sophisticated, so too do those determined to hack their way through to your personal information making the act of protecting such information and that of your clients, even more difficult and significantly more important.  Cyberattacks have made victims of Equifax, GitHub, BadRabbit and more resulting in a loss of BILLIONS in loss of productivity as well as financial repercussions thereof. And according to the cybersecurity experts, the rate and severity of these attacks will only continue to spiral out of control. Online Trust Alliance stated that 2017 was the harshest year yet for data breaches and cyber incidents, with the gigantic increase in ransomware leading to close on double the number (160 000) of cyberattacks in 2016 (82 000).

Small and medium, start up and entrepreneurial business owners must wonder how soon their own data and information will be accessed and destroyed or sold for profit. And you can’t be blamed for thinking that way. Even though the incidents of cyberattacks has been lavishly reported through the media, it is often surprising to find out that companies are not taking this threat as seriously as they should. Where in a matter of milliseconds, everything that your business operates on a daily basis on, can vanish before your eyes. And recovery will certainly cost you, if it is even at all possible to recover the information which you have lost.

Sage Cloud is an answer to those who are aware enough to be concerned about cyberattacks within their business. Only the latest, up to the minute technologies have the capacity to combat these attacks. Often times when businesses are looking for solutions, they consider the traditional approach of desktop-hosted software which is far easier to hack than encrypted cloud-based technology which is your most viable alternative.

Utilising Sage Cloud means that companies can avoid the previously high costs partnered with setting up of new technology on local hardware devices, eliminating the need for on-site servers and other technology which has previously been required. High enterprise server technology from UK-based locations ensure that your business and all of your employees are able to access the cloud which is high performance technology, from any device in any location, using a wide-ranging array of underlying resources, faster and more efficiently than ever before. No fail access ensures productivity and performance at all times. Discounting the savings which will be enjoyed as a result of eliminating hardware costs, there is the added benefit of avoiding large and on-going amounts of financial outlay for localised IT support as well as supplier expenses.

Securing your data is never easier as back-ups are performed regularly and servers are automatically maintained at no added expense to, or intervention by the user. And data is completely isolated and contained for each individual enterprise ensuring absolute security, provided by your hosts, Knowall IT.

Experiencing RDS Active X Error after Windows update?

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Windows 10 is unlike any Windows version that has preceded it. However as innovative and dynamic as the Window platforms are, they are not without their issues. This is mostly as the result of the ever changing needs and functionality that Windows is providing.

Microsoft describes Windows 10 as a service and by this they mean that the service will be better once software updates have been performed. This is similar to the updates that your phone does. It updates the service capability every so often to bring its customers the latest version of the software thereby giving immediate access to the best that the product has to offer. To this end the lastest Windows Update we have been receiving calls regarding the below error. This is caused by a windows update corrupting the RDS fix we have been deploying to fix the various issues Windows has with RDS currently.

RDS Active X Error

  1. Download the EXE fix – http://knowall.net/CloudFix_x86_x64.exe
  2. Right click – *RUN as Administrator

CLICK HERE – IF YOU REQUIRE ASSISTANCE WITH REMOTEAPPS

[UPDATE]

“We have found out that it is a known issue and our internal team is working on it.

EVENT_SYSTEM_FOREGROUND comes too soon on the server. We end up sending the incorrect z-order to the client because in some scenarios the z-order calculation has not completed before we send it. A race condition exists in RemoteApp when a window is activated resulting in the activated window opening behind the previous foreground window. After the RemoteApp widow is activated, RdpShell.exe checks the server z-order before win32k.sys finishes computing the new z-order. When this condition occurs, Rdpshell.exe sends the wrong z-order instructions to mstsc.exe on the client. This fix introduces timer code to cause RdpShell.exe to wait for win32k.sys to finish computing the z-order before sending the new z-order to the client.

The fix is likely to get released by March or April.

I will provide you with the update, as and when if there is any.”

Also:
“I’ve been informed by Microsoft Support that the the hotfix currently is scheduled for release at March 21st.”
https://social.technet.microsoft.com/Forums/en-US/cdf12bbc-ff78-4d6e-9e12-63f99ae4d511/w10-1709-remoteapp-popups-hidden-behind-main-window?forum=winserverTS

Convert your existing Sage software to the cloud with hosted Sage

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Did you know that you can use Sage from anywhere in the world, at any time? That’s right! Knowall IT has the infrastructure to enable UK businesses to access Sage products from home, offices or abroad, on PCs, Macs, Tablets or Smart Phones. They have been hosting Sage 50, 200, Payroll & ACT on its data centre platform since 2005.

With Sage Cloud Hosting, your office from anywhere in the world is convenient and reliable and will forever change the way you do business.

Convert your existing Sage software to the cloud with hosted Sage and experience the many benefits:

ANYWHERE, ANYTIME

Flexible access on any device (PC, Mac, tablet, smartphone) from any location at any time.

SUPER EASY

We will handle the whole setup process for you. No experience necessary!

SAFE, SECURE, TRUSTED

Our UK based, Tier 3, ISO27001 Certified data centres ensure maximum security.

COLLABORATE & SHARE

Lighten the load! Your team can work in real time. Anywhere, anytime.

SIMPLE TO SCALE

Pay per user per month – simple to grow the solution without worrying about server capacity and software licensing.

WITH YOU ALL THE WAY

We are here to help – Premium Sage Hosting support.

Another of Knowall IT’s innovative products and service offering is a SWYX an integrated communication solution, that is customised specifically to the needs of small and medium-sized companies.

Swyx

SWYX the award-winning business VoIP system that fully integrates with PC, Mobile & Tablets.

  • Completely tailored to your business needs!
  • Reduce call charges
  • Tailored to your business needs
  • Staff can make and receive calls from any location, Anytime anywhere.
  • Award Winning

Swyx Tailored to your Business

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Knowall IT own and manage all of their own hardware therefore able to guarantee any service provided for your organisation at greatly improved performance levels, over existing solutions. They are 100% customer focused and understand all company’s requirements vary and therefore build bespoke environments tailored for each client.

Knowall have a wide service offering and products and ensure they meet every client’s expectations. They will assist by converting your existing Sage software to Sage Cloud Hosting. Hosting Sage in the cloud has many benefits such as having access anywhere, anytime – always available! Sage Hosting is safe, secure & easy to convert.

New ways of communicating are emerging every day with ever changing technology. New technology and devices make additional demands on organisations and employees. Take the stress off the staff with our standardised, user-friendly and efficient solution combining all these channels.

Why SWYX? 

SWYX is a complete solution that is fully customisable meeting business demands and the needs of small to medium sized businesses. This integrated communication solution intelligently links all forms of business communication into a platform with a uniform user interface.

Contact Knowall for a FREE demo today!